Privacy Policy

Updated 16 October 2026

This page explains how Jinan STR Equipment Co., Ltd uses information submitted through strmachine.com. For questions about your information, contact admin@strmachine.com.

Website inquiries

When you send an inquiry, we receive the information entered in the form. This can include your name, business email, company, country, equipment interest, project requirements and any attachment you choose to provide. The inquiry system also records technical information such as the source page, submission time and IP address.

How inquiry information is used

We use inquiry information to review your requirements, communicate with you, prepare a machine proposal and support inquiry follow-up. Please provide only the information needed to discuss your project. Avoid including unnecessary personal information in messages or drawings.

Services involved in processing

Our website uses hosting, email and inquiry-management services. Where the inquiry-analysis feature is used, information from the inquiry may be sent to a third-party AI service through AIHubMix to help classify the business inquiry and prepare a background-analysis report. This may include submitted contact details, project information and IP information. AI-generated analysis can be inaccurate and is a supporting tool for follow-up.

Attachments and confidential drawings

Do not use the website form to send restricted, highly sensitive or confidential files unless you have first agreed an appropriate way to exchange them with STR. You can send a non-confidential PDF or sample reference to begin the technical discussion.

Technical information and cookies

The hosting platform, WordPress and website services may use technical logs and cookies needed to operate and protect the website. Contact STR if you need details about the services involved in your interaction.

Questions and requests

Contact admin@strmachine.com to ask about access, correction, deletion, retention or third-party processing of information associated with your inquiry. Identify the relevant inquiry without sending unnecessary sensitive information.

Business contact address: No. 136 ChouFu Road, Licheng District, Jinan City, Shandong, China.